The Waverly Hotel & Residences ★★★★★

Good area. Good service. Nice pool.

The WiFi

Location, old world charm

Location

No clean towels and bathroom was clogged

Room is spacious and big

When we arrived there is no one in reception area.

The room is beautiful, the location is great, the size of room is big

The hygiene standards are lacking, with noticeably dirty carpets on every floor that require maintenance or cleaning. To enhance accessibility, the hotel should display a clear name at the entrance gate. This would be particularly helpful for first-time visitors, as well as locals, who might experience confusion given the proximity of two malls and the absence of any indication of the hotel near the gate, such as a sign for "Hotel Waverly Entrance" or "Exit.

Location-wise, this hotel is unbeatable. You can seamlessly step into the VR Bengaluru mall right from the hotel's floors, and the huge Phoenix Marketcity mall is just adjacent, providing access to a plethora of vibrant, upbeat shopping, restaurants, cafes, and entertainment options. The recent launch of the metro Purple line in front of the hotel has made it even more convenient. The hotel features great onsite multi-cuisine restaurants and bars, and although the rooftop/sky-deck was under construction during my visit, I've been there before, and it's truly amazing! The only area that could use some improvement is room service, which felt a bit slow but still manageable. The interiors of the hotel are impressive, and I especially liked the selection of flooring, furnishing, photos and photo books placed throughout. My room was nothing short of amazing, and I was fortunate to be upgraded to a studio room (Thanks, Booking.com ). It was incredibly spacious and felt luxourious. The shower and living areas were well-appointed, and being on the 6th floor, I enjoyed a nice view. However, it was surprising to find that the mini-bar wasn't stocked at all, and the kitchen in the studio had a limited selection of utensils, which might not suffice for those planning to use them. Additionally, the maintenance of certain areas needed attention, as some parts showed signs of aging and were not well-maintained. The stained carpets in the hallways were noticeable and impacted the overall feel and experience, although they didn't significantly affect my stay.

Great location and very spacious rooms with great decor.

Dirty sheets, no mini bar, fridge not working, no dental kit in the washroom, very arrogant staff during night shift

Cleanness / Size of Room

AC can be better / Can allocate Smoke option in few exclusive Rooms (as all Rooms are Non-Smoke)

location and good

Cleaning staff throwed my sentimental item into dustbin without my permission which is completely not acceptable and it made me to stressed

The room size and furniture

The cleaning 6/10, hotel entry and reception hall lower than room level , shortage of employees checking and out .

panne d 'ascenseur , piscine en démolition ou construction, probleme fuite d'eau salle de bain , petit dejeuner pas terrible , personnel tres lent pour servir ou ammenr du café,situé dans un centre commercial qui ferme peu à peu ses boutiques, hotel sans maintenance , va surement fermé

Sehr dreckige Teppiche und etwas modrig riechendes Zimmer.

シャワーの排水が詰まっていて水があふれた

The room size and furniture

The cleaning 6/10, hotel entry and reception hall lower than room level , shortage of employees checking and out .

Location is perfect

Breakfast was not as expected

I requested airport pickup while arrival. Also send all documents including travel ticket requested by duty manager and they confimred the pickup,but nobody appeared in the arrival. And I called the hotel they said driver was there too early and now he came back. I wounder that the duty manager should be changed asap.

got upgrade. there jr room is very good

towels. they are old and worn out. all other colleagues said same thing. they need to replace towels with new ones.